Tirayoh, G.H. and Pangeran, P. 2023. Operational Risk Mitigation Based on Risk Management ISO 31000:2018 – Balanced Scorecard to Increase the Income and Reputation: Case Study at IEC. International Journal of Economics Development Research (IJEDR). 4, 2 (Mar. 2023), 547–567. DOI:https://doi.org/10.37385/ijedr.v4i2.2578.