TIRAYOH, G. H.; PANGERAN, P. Operational Risk Mitigation Based on Risk Management ISO 31000:2018 – Balanced Scorecard to Increase the Income and Reputation: Case Study at IEC. International Journal of Economics Development Research (IJEDR), [S. l.], v. 4, n. 2, p. 547–567, 2023. DOI: 10.37385/ijedr.v4i2.2578. Disponível em: https://yrpipku.com/journal/index.php/ijedr/article/view/2578. Acesso em: 12 jul. 2025.