Internal Communication Management: Increasing Employee Involvement And Motivation At PT Laz Coal Mandiri
DOI:
https://doi.org/10.37385/msej.v5i2.5649Keywords:
Internal communication management, Employee Involvement, Employee Motivation, PT Laz Coal MandiriAbstract
This research aims to know the role of internal communication management in increasing the participation and motivation of employees at PT Raz Call Mandiri. Using a qualitative approach, data was collected through in-depth employee interviews and internal document analysis. This study shows that effective internal communication management, including the use of digital technology and increased transparency, plays an important role in strengthening employee-management relations. The results of this study also highlight the importance of being sensitive to different organizational cultures in creating an inclusive and supportive working environment. Supportive leadership and communication practices that promote collaboration and innovation have also been identified as important factors in stimulating employee intrinsic motivation. Therefore, this study provides detailed information on how internal communication practices can be optimized to achieve higher engagement, increase motivation, and support the organization's sustainable goal achievement at PT Laz Coal Mandiri providing insight.
References
Ajayi, O. A., & Mmutle, T. (2020a). Corporate reputation through strategic communication of corporate social responsibility. Corporate Communications, 26(5), 1–15. https://doi.org/10.1108/CCIJ-02-2020-0047
Ajayi, O. A., & Mmutle, T. (2020b). Corporate reputation through strategic communication of corporate social responsibility. Corporate Communications, 26(5), 1–15. https://doi.org/10.1108/CCIJ-02-2020-0047
Cakula, S., & Pratt, M. (2021). Communication technologies in a remote workplace. Baltic Journal of Modern Computing, 9(2), 210–219. https://doi.org/10.22364/BJMC.2021.9.2.05
Choirunnisa, N. S., Prasetyo, I. J., Farni, N., Maella, S., & Panuju, R. (n.d.). CROSS-CULTURE COMMUNICATION MANAGEMENT: DIFFERENCE AND BUILDING AT PT LAZ COAL MANDIRI.
Joshi, Dr. G. (2021). Rewards and their Influence on Employee Motivation. International Journal for Research in Applied Science and Engineering Technology, 9(VII), 94–99. https://doi.org/10.22214/ijraset.2021.36244
Lestari, G., & Kasmirudin, &. (2017). PENGARUH KOMUNIKASI INTERNAL DAN MOTIVASI KERJA TERHADAP KINERJA KARYAWAN INDUSTRI MEDIA PT. Riau Media Televisi (Rtv) Pekanbaru. In JOM FISIP (Vol. 4, Issue 2).
Mahmud, S., & Ismail, Z. (n.d.). Measuring The Responsiveness of Staff in using an Organization's Electronic Internal Communication Channels.
Mmutle, T. (2022). Communicare: Journal for Communication Studies in Africa. 41(1), 46–62.
Nor, M. F., Eliyana, A., & Sridadi, A. R. (2023). Systematic Literature Review: The Importance Of Work Motivation To Employee Performance. Jurnal Pamator?: Jurnal Ilmiah Universitas Trunojoyo, 16(1), 34–48. https://doi.org/10.21107/pamator.v16i1.19060
Nothhaft, H., & Brockmann, J. S. (2023). Toward Consilience on Indirect Reciprocity: Strategic Communication Theory and Findings from Social Psychology, Sociology, and Anthropology. International Journal of Strategic Communication, 17(3), 199–212. https://doi.org/https://doi.org/10.1080/1553118X.2022.2159413
Pfeffermann, N. (2013). Innovation communication as an integrative management capability in digital innovation ecosystems. Strategy and Communication for Innovation, 241–270. https://doi.org/10.1007/978-3-642-41479-4_15/TABLES/1
Riinawati, M., & Pd. (n.d.). PENGANTAR TEORI MANAJEMEN KOMUNIKASI DAN ORGANISASI.
Sajad Ahmad Bhat, & Priyanka Patni. (2023). A review: Impact of motivation and toxic work around job culture. World Journal of Advanced Research and Reviews, 17(3), 747–751. https://doi.org/10.30574/wjarr.2023.17.3.0463
Santos, S., Augusto, L., Ferreira, S., Espírito Santo, P., & Vasconcelos, M. (2023). Recommendations for Internal Communication to Strengthen the Employer Brand: A Systematic Literature Review. In Administrative Sciences (Vol. 13, Issue 10). Multidisciplinary Digital Publishing Institute (MDPI). https://doi.org/10.3390/admsci13100223
Shchetinina, L. V., Rudakova, S. H., Poplavska, O. M., Danylevych, N. S., & Gula, A. V. (2023). Internal Corporate Communications in the Digital Environment. Business Inform, 2(541), 229–235. https://doi.org/10.32983/2222-4459-2023-2-229-235
Slapni?ar, S., Oblak, K., & Li?en, M. (2022). The Moderating Effect of Achievement Motive on Performance Feedback in Choices of Challenging Tasks. Journal of Management Accounting Research, 34(2), 201–220. https://doi.org/https://doi.org/10.2308/JMAR-2020-084
Su, W., Lyu, B., Chen, H., & Zhang, Y. (2020). How does servant leadership influence employees’ service innovative behavior? The roles of intrinsic motivation and identification with the leader. Baltic Journal of Management, 15(4), 571–586. https://doi.org/10.1108/BJM-09-2019-0335
Sugiyono. (2019). Metode Penelitian Kuantitatif, Kualitatif Dan R & D.
Uslu, Y. D., & Hancio?lu, Y. (2019). Cultural effects of global businesses and multinational businesses: Localization versus globalization - middle-point cultural hybridization. Handbook of Research on Strategic Fit and Design in Business Ecosystems, 493–518. https://doi.org/10.4018/978-1-7998-1125-1.CH022
Waititu, P. (2020). Adopting Online Internal Communication Within Public Organisations in Kenya: An Overview (Vol. 22, Issue 2).
Yusuf Alfian Rendra Anggoro, M. K., Tannady, H., Irdiana, S., & Leuhery, F. (n.d.). ANALYSIS OF THE ROLE OF INTERNAL COMMUNICATION AND WORK DISCIPLINE ON EMPLOYEE PERFORMANCE OF NATIONAL PLASTIC DISTRIBUTORS ANALISIS PERAN KOMUNIKASI INTERNAL DAN DISIPLIN KERJA TERHADAP KINERJA KARYAWAN PERUSAHAAN DISTRIBUTOR PLASTIK NASIONAL.
Zainal Ilmi, A., Panuju, R., Maella, N. F., & dr Soetomo, U. (2024). Internal Communication Management among employees toward effective strategic communication. In Management Studies and Entrepreneurship Journal (Vol. 5, Issue 2). http://journal.yrpipku.com/index.php/msej
Template
