Hasan, S. and Hasanah, N. 2024. Pengaruh Banking Service Quality Terhadap Loyalitas Dimoderasi oleh Kepuasan Nasabah Bank Mandiri Cabang Ahmad Yani Balikpapan. Management Studies and Entrepreneurship Journal (MSEJ). 5, 2 (Nov. 2024), 4750–4761. DOI:https://doi.org/10.37385/msej.v5i2.4801.