[1]
Rahayu, T.R.P. and Tindaon, S.S. 2024. Penerapan Service Quality Dan Service Recovery Untuk Meningkatkan Customer Satisfaction Pada Hotel Nyland Bandung . Management Studies and Entrepreneurship Journal (MSEJ). 5, 2 (Nov. 2024), 8570–8579. DOI:https://doi.org/10.37385/msej.v5i2.5637.