HASAN, S. .; HASANAH, N. . Pengaruh Banking Service Quality Terhadap Loyalitas Dimoderasi oleh Kepuasan Nasabah Bank Mandiri Cabang Ahmad Yani Balikpapan. Management Studies and Entrepreneurship Journal (MSEJ), [S. l.], v. 5, n. 2, p. 4750–4761, 2024. DOI: 10.37385/msej.v5i2.4801. Disponível em: https://yrpipku.com/journal/index.php/msej/article/view/4801. Acesso em: 12 jul. 2025.