KEVIN, K.; ISKANDAR, H. . Penerapan Customer Relationship Management Terhadap Minat Menginap Kembali Tamu Di Alila Hotel SCBD. Management Studies and Entrepreneurship Journal (MSEJ), [S. l.], v. 5, n. 2, p. 7560–7574, 2024. DOI: 10.37385/msej.v5i2.5391. Disponível em: https://yrpipku.com/journal/index.php/msej/article/view/5391. Acesso em: 7 jul. 2025.