The Influence of Work-Life Balance and Burnout on Nurse Performance: The Mediating Role of Job Satisfaction
DOI:
https://doi.org/10.37385/ijedr.v5i3.5752Keywords:
Work Life Balance, Burnout, Job Satisfaction, Employee PerformanceAbstract
This study aims to determine the effect of work-life balance and burnout on nurse performance, with job satisfaction serving as a mediating variable, at Petala Bumi General Hospital. The sample consists of nurses from Petala Bumi General Hospital. The population for this study was 105 nurses, and using the Slovin Formula, a sample of 52 nurses was selected. Data collection was conducted by distributing questionnaires directly to the subjects at Petala Bumi General Hospital. The types and sources of data include primary and secondary data, collected through observation, questionnaires, interviews, and literature reviews. The data analysis technique employed in this study is multiple linear regression, performed using SmartPLS version 4. The results indicate that work-life balance and burnout significantly affect nurse performance, with job satisfaction acting as a mediating variable.
References
Alharbi, H., & Sweeney, B. (2021). Work-life balance and job satisfaction among nurses: A systematic review. Journal of Nursing Management, 29(5), 1056-1067. https://doi.org/10.1111/jonm.13196
Bakker, A. B., & Demerouti, E. (2017). Job demands–resources theory: Taking stock and looking forward. Journal of Occupational Health Psychology, 22(3), 273-285. https://doi.org/10.1037/ocp0000056
Brown, P., & Bennett, P. (2020). Burnout and job satisfaction in nurses: The moderating role of work-life balance. Nursing Research and Practice, 2020, 1-8. https://doi.org/10.1155/2020/9189783
Choi, S. P., Cheung, K., & Pang, S. M. (2013). Attributes of nursing work environment as predictors of registered nurses’ job satisfaction and intention to leave. Journal of Nursing Management, 21(3), 429-439. https://doi.org/10.1111/j.1365-2834.2012.01393.x
Demerouti, E., Bakker, A. B., Nachreiner, F., & Schaufeli, W. B. (2001). The job demands-resources model of burnout. Journal of Applied Psychology, 86(3), 499-512. https://doi.org/10.1037/0021-9010.86.3.499
Hayes, B., Bonner, A., & Pryor, J. (2010). Factors contributing to nurse job satisfaction in the acute hospital setting: A review of recent literature. Journal of Nursing Management, 18(7), 804-814. https://doi.org/10.1111/j.1365-2834.2010.01131.x
Kelly, L., Gee, P., & Butler, R. (2021). Impact of nurse burnout on organizational and position turnover. Nursing Outlook, 59(3), 131-138. https://doi.org/10.1016/j.outlook.2010.12.002
Kim, H., & Stoner, M. (2008). Burnout and turnover intention among social workers: Effects of role stress, job autonomy, and social support. Administration in Social Work, 32(3), 5-25. https://doi.org/10.1080/03643100801922357
Laschinger, H. K. S., & Leiter, M. P. (2006). The impact of nursing work environments on patient safety outcomes: The mediating role of burnout/engagement. Journal of Nursing Administration, 36(5), 259-267. https://doi.org/10.1097/00005110-200605000-00019
Leiter, M. P., & Maslach, C. (2004). Areas of worklife: A structured approach to organizational predictors of job burnout. Research in Occupational Stress and Well Being, 3, 91-134. https://doi.org/10.1016/S1479-3555(03)03003-8
Lu, H., Barriball, K. L., Zhang, X., & While, A. E. (2012). Job satisfaction among hospital nurses revisited: A systematic review. International Journal of Nursing Studies, 49(8), 1017-1038. https://doi.org/10.1016/j.ijnurstu.2011.11.009
Maslach, C., Schaufeli, W. B., & Leiter, M. P. (2001). Job burnout. Annual Review of Psychology, 52(1), 397-422. https://doi.org/10.1146/annurev.psych.52.1.397
McVicar, A. (2016). Workplace stress in nursing: A literature review. Journal of Advanced Nursing, 44(6), 633-642. https://doi.org/10.1046/j.0309-2402.2003.02853.x
Piko, B. F. (2006). Burnout, role conflict, job satisfaction and psychosocial health among Hungarian health care staff: A questionnaire survey. International Journal of Nursing Studies, 43(3), 311-318. https://doi.org/10.1016/j.ijnurstu.2005.05.003
Portoghese, I., Galletta, M., Battistelli, A., & Leiter, M. P. (2015). A multilevel investigation on nursing burnout, work engagement and job satisfaction. Journal of Nursing Management, 23(6), 803-813. https://doi.org/10.1111/jonm.12251
Spector, P. E. (1997). Job satisfaction: Application, assessment, causes, and consequences. SAGE Publications. https://doi.org/10.4135/9781452231549
Spence Laschinger, H. K., & Fida, R. (2014). A time-lagged analysis of the effect of authentic leadership on workplace bullying, burnout, and occupational turnover intentions. European Journal of Work and Organizational Psychology, 23(5), 739-753. https://doi.org/10.1080/1359432X.2013.804646
Vahey, D. C., Aiken, L. H., Sloane, D. M., Clarke, S. P., & Vargas, D. (2004). Nurse burnout and patient satisfaction. Medical Care, 42(2), II-57-II-66. https://doi.org/10.1097/01.mlr.0000109126.50398.5a
Van Bogaert, P., Kowalski, C., Weeks, S. M., Van Heusden, D., & Clarke, S. P. (2013). The relationship between nurse practice environment, nurse work characteristics, burnout and job outcome and quality of nursing care: A cross-sectional survey. International Journal of Nursing Studies, 50(12), 1667-1677. https://doi.org/10.1016/j.ijnurstu.2013.05.010
Yanchus, N. J., Periard, D., & Osatuke, K. (2017). Further examination of predictors of turnover intention among mental health professionals. Journal of Psychiatric and Mental Health Nursing, 24(1), 41-56. https://doi.org/10.1111/jpm.12339
