The Role of Spiritual Intelligence in Enhancing Female Employee Performance and Reducing Turnover Intention in the Economic Landscape
DOI:
https://doi.org/10.37385/ijedr.v4i6.6196Keywords:
Spiritual Intelligent, Turnover Intention, Performance, ModerationAbstract
This study aims to analyze the effect of incentives, job stress, and role conflict on performance and turnover intention among female nurses at RSUD dr RM Pratomo Bagansiapiapi, Rokan Hilir Regency. The population studied consisted of all female nurses working at the hospital, with a total of 117 people. Using the total sampling method, all members of the population were sampled in this study. Data analysis was carried out using the Structural Equation Modeling (SEM) approach through Partial Least Squares (PLS). The results showed that incentives have a significant positive effect on nurse performance, while role conflict has a significant negative effect on performance. In addition, job stress has a significant positive effect on turnover intention. The study also found that spiritual intelligence plays a moderating role in the effect of incentives on turnover intention, but has no moderating effect in the relationship between job stress and turnover intention. The findings are expected to provide insights for hospital management in managing nurses' performance and reducing turnover intention.
References
Adhiatma, A. (2022). The role of personal dexterity and incentive gamification to enhance employee learning experience and performance. Cognitive Technology and Work, 24(1), 7-19. https://api.elsevier.com/content/abstract/scopus_id/85100330781
Alkandi, I. G. (2023). The impact of incentive and reward systems on employee performance in the Saudi primary, secondary, and tertiary industrial sectors: A mediating influence of employee job satisfaction. Sustainability, 15(4). https://api.elsevier.com/content/abstract/scopus_id/85149298865
Aslan, H. (2019). The mediating role of work stress on the effects of leader-member exchange on turnover intention. Interdisciplinary Public Finance, Business and Economics Studies, 299-308. https://api.elsevier.com/content/abstract/scopus_id/85091742799
Awais, M. (2015). A review: The job satisfaction act as a mediator between spiritual intelligence and organizational commitment. International Review of Management and Marketing, 5(4), 203-210. https://api.elsevier.com/content/abstract/scopus_id/84944259438
Beni, K. N. (2019). Spiritual intelligence roles to improve the quality of nursing care: A systematic review. Ners Journal, 14, 93-97. https://api.elsevier.com/content/abstract/scopus_id/85138781781
Boudlaie, H. (2022). Investigating the mediating role of moral identity on the relationship between spiritual intelligence and Muslims' self-esteem. HTS Theological Studies, 78(4). https://api.elsevier.com/content/abstract/scopus_id/85134604718
Chi, W. (2019). Incentives to move up: Effects of pay gaps between levels on employee performance. Human Resource Management Journal, 29(2), 238-253. https://api.elsevier.com/content/abstract/scopus_id/85057718798
Crosby, G. (2021). Spirituality and emotional intelligence: Wisdom from the world's spiritual sources applied to EQ for leadership and professional development. Spirituality and Emotional Intelligence. https://api.elsevier.com/content/abstract/scopus_id/85125977348
Gilmore, T. J. (2022). Employee incentive ESOPs: An equity tool to promote engagement and performance. Compensation & Benefits Review, 54(3), 100-102. https://api.elsevier.com/content/abstract/scopus_id/85159522060
Huo, M. L. (2023). Work-life conflict and job performance: The mediating role of employee wellbeing and the moderating role of trait extraversion. Personality and Individual Differences, 205. https://api.elsevier.com/content/article/eid/1-s2.0-S0191886923000326
Jia, H. (2022). The relationship between public service motivation and turnover intention: The mediating role of work stress and task performance. Environmental Health and Preventive Medicine, 27(1). https://api.elsevier.com/content/abstract/scopus_id/85133993818
Lee, Y. L. A. (2020). Demystifying the differences in the impact of training and incentives on employee performance: Mediating roles of trust and knowledge sharing. Journal of Knowledge Management. https://www.scopus.com/inward/record.uri?partnerID=HzOxMe3b&scp=85088857864&origin=inward
Muis, M. (2021). The effect of multiple role conflicts and work stress on the work performance of female employees. Gaceta Sanitaria, 35. https://api.elsevier.com/content/article/eid/1-s2.0-S0213911120302843
?ahin, S. (2021). Work-family conflict and job performance: Mediating role of work engagement in healthcare employees. Journal of Management & Organization. https://api.elsevier.com/content/abstract/scopus_id/85105882060
Sen, K. (2023). Effect of psychological capital on employee performance, work stress, job insecurity, and job satisfaction: Evidence from India. Current Psychology. https://api.elsevier.com/content/abstract/scopus_id/85168462212
Shyamala, K. (2019). Influence of occupational stress on the work performance of restaurant employees. International Journal of Science and Technology Research, 8(12), 2274-2276. https://api.elsevier.com/content/abstract/scopus_id/85077046222
Sugiono, E. (2019). Analysis of the effect of work stress, work discipline, and turnover intention on employee performance mediated by job satisfaction at PT Epson Indonesia, Jakarta. International Journal of Science and Technology Research, 8(12), 2574-2580. https://api.elsevier.com/content/abstract/scopus_id/85076758045
Wibowo, A. D. (2021). The influence of work stress and workload on employee performance through the work environment at SAMSAT Makassar city. Proceedings of the International Conference on Industrial Engineering and Operations Management, 6276-6282. https://api.elsevier.com/content/abstract/scopus_id/85114247780
Xiaoyu, X. (2020). The influence relationship among extrinsic incentive, intrinsic motivation, and employee innovation performance based on Holmstrom and Milgrom model. Proceedings of the 2020 Management Science Informatization and Economic Innovation Development Conference, 136-141. https://api.elsevier.com/content/abstract/scopus_id/85103739822
Zolfaghary, F. (2023). Spiritual intelligence as a coping strategy to manage job stress for midwives in Northern Iran: A cross-sectional study. Journal of Religion and Health, 62(5), 3301-3312. https://api.elsevier.com/content/abstract/scopus_id/85164454308
