Spiritual Leadership and Fraud Prevention in Financial Service Companies: Mediation of Organizational Culture and Moderation of Employee Motivation
DOI:
https://doi.org/10.37385/ijedr.v6i1.7009Keywords:
Employee Motivation, Financial Service Companies, Fraud Prevention, Organizational Culture, Spiritual LeadershipAbstract
This study aims to explore the impact of spiritual leadership on fraud prevention in financial service companies in Indonesia, focusing on the mediating role of organizational culture and the moderating effect of employee motivation. Employing a quantitative approach, the target population consists of all employees working in banking and non-banking financial service companies across several provinces in Indonesia. The 220 samples are selected through convenience sampling based on participants' availability and willingness. Data is obtained using a 5-point Likert scale questionnaire, and the analysis is conducted using descriptive statistics and Partial Least Squares (PLS) to test the hypotheses. The findings indicate that spiritual leadership significantly influences fraud prevention, both directly and through the organizational culture. Organizational culture effectively mediates the relationship between spiritual leadership and fraud prevention. However, employee motivation does not moderate this relationship. Interestingly, employee motivation does moderate the relationship between organizational culture and fraud prevention. These results imply that financial service companies should cultivate spiritual leadership and a solid organizational culture to enhance fraud prevention efforts while recognizing employee motivation's critical role in this context.
References
Abane, J. A., Adamtey, R., & Ayim, V. O. (2022). Does organizational culture influence employee productivity at the local level? A test of Denison’s culture model in Ghana’s local government sector. Future Business Journal, 8(1), 34. https://doi.org/10.1186/s43093-022-00145-5
Afsar, B., Badir, Y., & Kiani, U. S. (2016). Linking spiritual leadership and employee pro-environmental behavior: The influence of workplace spirituality, intrinsic motivation, and environmental passion. Journal of Environmental Psychology, 45, 79–88. https://doi.org/10.1016/j.jenvp.2015.11.011
Akyol, A. C. (2020). Corporate Governance and Fraud. In H. Kent Baker, L. Purda-Heeler, & S. Saadi (Eds.), Corporate Fraud Exposed (pp. 107–125). Emerald Publishing Limited. https://doi.org/10.1108/978-1-78973-417-120201007
Alimudin, A., & Sukoco, A. (2017). The Leadership Style Model That Builds Work Behavior Through Organizational Culture. JURNAL LENTERA?: Kajian Keagamaan, Keilmuan Dan Teknologi, 16(1), 57–66.
Al-Musadieq, M., Nurjannah, N., Raharjo, K., Solimun, S., & Achmad Rinaldo Fernandes, A. (2018). The mediating effect of work motivation on the influence of job design and organizational culture against HR performance. Journal of Management Development, 37(6), 452–469. https://doi.org/10.1108/JMD-07-2017-0239
Astriana, D. V., & Adhariani, D. (2019, July). Investigating Employees’ Views on Fraud Awareness and Anti-Fraud Strategy. 318–324. Atlantis Press. https://doi.org/10.2991/apbec-18.2019.42
Astuti, M. A., Rozali, R. D. Y., & Cakhyaneu, A. (2019). Prevention of Fraud in Sharia Banking in Indonesia through Implementation of Sharia Corporate Governance. KnE Social Sciences, 183–202. https://doi.org/10.18502/kss.v3i13.4205
Azeem, M., Ahmed, M., Haider, S., & Sajjad, M. (2021). Expanding competitive advantage through organizational culture, knowledge sharing and organizational innovation. Technology in Society, 66, 101635. https://doi.org/10.1016/j.techsoc.2021.101635
Bendak, S., Shikhli, A. M., & Abdel-Razek, R. H. (2020). How changing organizational culture can enhance innovation: Development of the innovative culture enhancement framework. Cogent Business & Management, 7(1), 1712125. https://doi.org/10.1080/23311975.2020.1712125
Bhattacherjee, A., & Shrivastava, U. (2018). The effects of ICT use and ICT Laws on corruption: A general deterrence theory perspective. Government Information Quarterly, 35(4), 703–712. https://doi.org/10.1016/j.giq.2018.07.006
Black, E. L., Burton, F. G., & Cieslewicz, J. K. (2022). Improving Ethics: Extending the Theory of Planned Behavior to Include Moral Disengagement. Journal of Business Ethics, 181(4), 945–978. https://doi.org/10.1007/s10551-021-04896-z
Chen, Y., kumara, E. K., & Sivakumar, V. (2023). RETRACTED ARTICLE: Investigation of finance industry on risk awareness model and digital economic growth. Annals of Operations Research, 326(1), 15–15. https://doi.org/10.1007/s10479-021-04287-7
Christopher, O. A., & Edwinah, A. (2022). Organizational Culture and Corporate Performance: A Review. Global Academic Journal of Economics and Business, 4(5), 152–162. https://doi.org/10.36348/gajeb.2022.v04i05.001
Cortellazzo, L., Bruni, E., & Zampieri, R. (2019). The Role of Leadership in a Digitalized World: A Review. Frontiers in Psychology, 10. Retrieved from https://www.frontiersin.org/articles/10.3389/fpsyg.2019.01938
Costanza, D. P., Blacksmith, N., Coats, M. R., Severt, J. B., & DeCostanza, A. H. (2016). The Effect of Adaptive Organizational Culture on Long-Term Survival. Journal of Business and Psychology, 31(3), 361–381. https://doi.org/10.1007/s10869-015-9420-y
Dwyer, R. J., & Azevedo, A. (2016). Preparing leaders for the multi-generational workforce. Journal of Enterprising Communities: People and Places in the Global Economy, 10(3), 281–305. https://doi.org/10.1108/JEC-08-2013-0025
Efendi, H. I., Sayekti, Y., & Irmadariyani, R. (2024). Organizational Culture, Internal Auditors, and Fraud Prevention with Internal Control and Good Corporate Governance as Intervening. Wiga?: Jurnal Penelitian Ilmu Ekonomi, 14(1), 14–123. https://doi.org/10.30741/wiga.v14i1.1031
Egel, E., & Fry, L. W. (2017). Spiritual Leadership as a Model for Islamic Leadership. Public Integrity, 19(1), 77–95. https://doi.org/10.1080/10999922.2016.1200411
Fajri, N. A., & Setiany, E. (2024). The Influence of The Effectiveness of The Internal Control System, Organizational Culture and Compliance with Legal Regulations on Fraud Detection. International Journal of Social Science, Education, Communication and Economics (SINOMICS JOURNAL), 3(2), 261–268. https://doi.org/10.54443/sj.v3i2.305
Fry, L. W., & Egel, E. (2016). Spiritual leadership. Global Encyclopedia of Public Administration, Public Policy, and Governance, 1–6.
Fry, L. W., Latham, J. R., Clinebell, S. K., & Krahnke, K. (2017). Spiritual leadership as a model for performance excellence: A study of Baldrige award recipients. Journal of Management, Spirituality & Religion, 14(1), 22–47. https://doi.org/10.1080/14766086.2016.1202130
Furiady, O., & Kurnia, R. (2015). The Effect of Work Experiences, Competency, Motivation, Accountability and Objectivity towards Audit Quality. Procedia - Social and Behavioral Sciences, 211, 328–335. https://doi.org/10.1016/j.sbspro.2015.11.042
Gerhart, B., & Fang, M. (2015). Pay, Intrinsic Motivation, Extrinsic Motivation, Performance, and Creativity in the Workplace: Revisiting Long-Held Beliefs. Annual Review of Organizational Psychology and Organizational Behavior, 2(Volume 2, 2015), 489–521. https://doi.org/10.1146/annurev-orgpsych-032414-111418
Gheitani, A., Imani, S., Seyyedamiri, N., & Foroudi, P. (2018). Mediating effect of intrinsic motivation on the relationship between Islamic work ethic, job satisfaction, and organizational commitment in banking sector. International Journal of Islamic and Middle Eastern Finance and Management, 12(1), 76–95. https://doi.org/10.1108/IMEFM-01-2018-0029
Göçen, A., & Öz?an, H. (2018). Spirituality and Ethics: A Literature Review. Gaziantep University Journal of Social Sciences, 17, 58–65. https://doi.org/10.21547/jss.452152
Gotsis, G., & Grimani, K. (2017). The role of spiritual leadership in fostering inclusive workplaces. Personnel Review, 46(5), 908–935. https://doi.org/10.1108/PR-11-2015-0286
Handoyo, B. R. M., & Bayunitri, B. I. (2021). The influence of internal audit and internal control toward fraud prevention. International Journal of Financial, Accounting, and Management, 3(1), 45–64. https://doi.org/10.35912/ijfam.v3i1.181
Hite, B. C. (2015). Positive psychological capital, need satisfaction, performance, and well-being in actors and stunt people. Walden University. Retrieved from https://search.proquest.com/openview/f547c845a279fcc40e697eb6a9fbf855/1?pq-origsite=gscholar&cbl=18750
Homer, E. M. (2020). Testing the fraud triangle: A systematic review. Journal of Financial Crime, 27(1), 172–187. https://doi.org/10.1108/JFC-12-2018-0136
Jabeen, N., Irfan, S., Salman, Y., & Mubasher, U.-F. (2017). Spiritual Leadership in Organizational Context: A Research Gap in South Asia. South Asian Studies, 32(01), 205–218.
Kazemian, S., Said, J., Hady Nia, E., & Vakilifard, H. (2019). Examining fraud risk factors on asset misappropriation: Evidence from the Iranian banking industry. Journal of Financial Crime, 26(2), 447–463. https://doi.org/10.1108/JFC-01-2018-0008
Ko, C., Ma, J., Bartnik, R., Haney, M. H., & Kang, M. (2018). Ethical Leadership: An Integrative Review and Future Research Agenda. Ethics & Behavior, 28(2), 104–132. https://doi.org/10.1080/10508422.2017.1318069
Lumpkin, A., & Achen, R. M. (2018). Explicating the Synergies of Self?Determination Theory, Ethical Leadership, Servant Leadership, and Emotional Intelligence. Journal of Leadership Studies, 12(1), 6–20. https://doi.org/10.1002/jls.21554
Mekler, E. D., Brühlmann, F., Tuch, A. N., & Opwis, K. (2017). Towards understanding the effects of individual gamification elements on intrinsic motivation and performance. Computers in Human Behavior, 71, 525–534. https://doi.org/10.1016/j.chb.2015.08.048
Mousavi, S. A., Hosseni, S. Y., & Hassanpour, N. (2015). On the effects of organizational culture on organizational performance: An Iranian experience in state bank branches. Iranian Journal of Management Studies, 8(1), 97–116.
Nehme, D., Anderson, J., Dixon, O., & Kingsford-Smith, D. (2018). The General Deterrence Effects of Enforceable Undertakings on Financial Services and Credit Providers. ASIC: Australian Securities and Investment Commission. Retrieved from https://download.asic.gov.au/media/4916053/18-325mr-deterrence-effects-of-enforceable-undertakings-on-financial-services-and-credit-providers.pdf
Nowi?ski, W., Haddoud, M. Y., Lan?ari?, D., Egerová, D., & Czeglédi, C. (2019). The impact of entrepreneurship education, entrepreneurial self-efficacy and gender on entrepreneurial intentions of university students in the Visegrad countries. Studies in Higher Education, 44(2), 361–379. https://doi.org/10.1080/03075079.2017.1365359
Oh, J., & Wang, J. (2020). Spiritual leadership: Current status and Agenda for future research and practice. Journal of Management, Spirituality & Religion, 17(3), 223–248. https://doi.org/10.1080/14766086.2020.1728568
Otaye-Ebede, L., Shaffakat, S., & Foster, S. (2020). A Multilevel Model Examining the Relationships Between Workplace Spirituality, Ethical Climate and Outcomes: A Social Cognitive Theory Perspective. Journal of Business Ethics, 166(3), 611–626. https://doi.org/10.1007/s10551-019-04133-8
Pangarso, A., Winarno, A., Aulia, P., & Ritonga, D. A. (2022). Exploring the predictor and the consequence of digital organisational culture: A quantitative investigation using sufficient and necessity approach. Leadership & Organization Development Journal, 43(3), 370–385. https://doi.org/10.1108/LODJ-11-2021-0516
Pham, M. H., & Doan, T. P. L. (2020). The Impact of Financial Inclusion on Financial Stability in Asian Countries. The Journal of Asian Finance, Economics and Business, 7(6), 47–59. https://doi.org/10.13106/JAFEB.2020.VOL7.NO6.047
Phuong V. Nguyen, Khoa T. Tran, Khanh Hai Dao, & Ho Phi Dinh. (2018). The role of leader’s spiritual leadership on organisation outcomes. Asian Academy of Management Journal, 23(2), 45–68. https://doi.org/10.21315/aamj2018.23.2.3
Pio, R. J., & Lengkong, F. D. J. (2020). The relationship between spiritual leadership to quality of work life and ethical behavior and its implication to increasing the organizational citizenship behavior. Journal of Management Development, 39(3), 293–305. https://doi.org/10.1108/JMD-07-2018-0186
Priya, G. J., & Saradha, S. (2021). Fraud Detection and Prevention Using Machine Learning Algorithms: A Review. 2021 7th International Conference on Electrical Energy Systems (ICEES), 564–568. https://doi.org/10.1109/ICEES51510.2021.9383631
Raina, R. (2022). Moving Crisis to Opportunities: A Corporate Perspective on the Impact of Compassionate Empathic Behaviour on the Well-Being of Employees. International Journal of Global Business and Competitiveness, 17(2), 239–255. https://doi.org/10.1007/s42943-021-00040-w
Ramadhaniyati, Y., & Hayati, N. (2015). Pengaruh Profesionalisme, Motivasi, Integritas, dan Independensi satuan Pengawasan internal dalam mencegah kecurangan (fraud) di lingkungan perguruan tinggi negeri. Journal of Auditing, Finance, and Forensic Accounting, 2(2), 101–114. https://doi.org/10.21107/jaffa.v2i2.765
Resende, M. M., Porto, J. B., & Gracia, F. J. (2024). Can we decrease unethical behavior at work? The role of ethical culture, ethical culture strength and collective moral identity. Current Psychology, 43(8), 7153–7166. https://doi.org/10.1007/s12144-023-04615-z
Rezaee, Z. (2016). Business sustainability research: A theoretical and integrated perspective. Journal of Accounting Literature, 36(1), 48–64. https://doi.org/10.1016/j.acclit.2016.05.003
Ringle, C. M., Sarstedt, M., Mitchell, R., & Gudergan, S. P. (2020). Partial least squares structural equation modeling in HRM research. The International Journal of Human Resource Management, 31(12), 1617–1643. https://doi.org/10.1080/09585192.2017.1416655
Ristino, R. J., & Michalak, J. M. (2018). Employee Perceptions of Organizational Culture’s influence on their Attitudes and Behaviour. Journal of East European Management Studies, 23(2), 295–322.
Rosen, D. (2023). Learning from Experience to Build Psychological Capital: A Journey to Wellbeing among Big Law Partners. Teachers College, Columbia University. Retrieved from https://search.proquest.com/openview/642eb04c02e994473f79efb0c93a0247/1?pq-origsite=gscholar&cbl=18750&diss=y
Ryan, R. M., & Deci, E. L. (2020). Intrinsic and extrinsic motivation from a self-determination theory perspective: Definitions, theory, practices, and future directions. Contemporary Educational Psychology, 61, 101860. https://doi.org/10.1016/j.cedpsych.2020.101860
Sanders, J. O. (2017). Spiritual leadership: Principles of excellence for every believer. Moody Publishers. Retrieved from https://www.google.com/books?hl=en&lr=&id=30QkDgAAQBAJ&oi=fnd&pg=PP10&dq=spiritual+leadership&ots=Y3hA2OseFs&sig=g3LT9D-L_0jiohVO7DWoeGQDBng
Sawangnuwatkul, N. (2021). The Determinants toward Fostering Innovation Management Effectiveness in Thai Public Service: Empirical Study of Awarded Organization. ????????????????????????, 14(2), 1–19.
Setiawan, N., & Cholili, A. (2023). Cultural Values as Anti-Fraud Strategy: Lessons from Islamic Schools. Share: Jurnal Ekonomi Dan Keuangan Islam, 12(2), 500. https://doi.org/10.22373/share.v12i2.20120
Shafique, I., N Kalyar, M., & Ahmad, B. (2018). The nexus of ethical leadership, job performance, and turnover intention: The mediating role of job satisfaction. Interdisciplinary Description of Complex Systems: INDECS, 16(1), 71–87.
Simbolon, A. Y., & Kuntadi, C. (2022). Pengaruh Penerapan Akuntansi Forensik, Whistle Blowing System, Dan Budaya Organisasi Terhadap Pencegahan Fraud (Literature Review Akuntasi Forensik). Jurnal Economina, 1(4), 849–860. https://doi.org/10.55681/economina.v1i4.191
Thommandru, A., & Chakka, D. B. (2023). Recalibrating the Banking Sector with Blockchain Technology for Effective Anti-Money Laundering Compliances by Banks. Sustainable Futures, 5, 100107. https://doi.org/10.1016/j.sftr.2023.100107
Van Akkeren, J. (2023). Fraud Triangle: Cressey’s Fraud Triangle and Alternative Fraud Theories. In D. C. Poff & A. C. Michalos (Eds.), Encyclopedia of Business and Professional Ethics (pp. 917–920). Cham: Springer International Publishing. https://doi.org/10.1007/978-3-030-22767-8_216
Wahyuningsih, S. H., Sudiro, A., Troena, E. A., & Irawanto, D. W. (2019). Analysis of organizational culture with denison’s model approach for international business competitiveness. Problems and Perspectives in Management, 17(1), 142–151. https://doi.org/10.21511/ppm.17(1).2019.13
Wang, M., Guo, T., Ni, Y., Shang, S., & Tang, Z. (2019). The Effect of Spiritual Leadership on Employee Effectiveness: An Intrinsic Motivation Perspective. Frontiers in Psychology, 9, 2627. https://doi.org/10.3389/fpsyg.2018.02627
Yohanna, E. R., Pujiningsih, S., & Juliardi, D. (2021). Internal Control Systems in Modern and Biblical Perspectives: Preventing Financial Fraud at the X Church in East Java. Jurnal Riset Akuntansi Dan Bisnis Airlangga, 6(1), 974–991.
Yusgiantoro, I., Soedarmono, W., & Tarazi, A. (2019). Bank consolidation and financial stability in Indonesia. International Economics, 159, 94–104. https://doi.org/10.1016/j.inteco.2019.06.002